In This Edition:

RENO NEWS - November 2010

Prevent Your Pipes From Freezing

Frozen pipes may be easier to avoid than you think! Prevention is key, and there is still something you can do to protect your home against expensive pipe repairs. With our winters getting colder every year, keep your home warm and cozy with these simple and inexpensive tips:

• Insulate Pipes
  • Check to see what pipes in your home are exposed in areas such as crawlspace, basements, attics, and outside walls.
  • Clean your pipes of any excess dirt.
  • Insulate pipes with fiberglass or foam. There are a number of options available in your hardware store that provide appropriate insulation specifically for pipes.
  • Ensure that everything is sealed. Be careful to cover the pipes entirely and seal with duct tape in corners and ends.
• Caulking
  • Caulk outdoor pipes where they enter your home. A local hardware store will be able to advise what is best.
• Shut Off & Drain Faucets
  • Ensure water supply is turned off and then drain all remaining water from outdoor faucets. For example, a garden hose will often have water that will creep up and cause a pipe to freeze over. Be sure to disconnect these and store them indoors. Ensure that all pool, sprinkler and outdoor plumbing has been drained and shut off.

Win an iPad

Are you prepared for winter? Improve the comfort of your home with a new heating unit including furnaces and fireplaces and you QUALIFY FOR A FREE SERVICE. Customers who book before the promotion deadline will be entered to WIN AN IPAD. Visit our Special Offers and Incentives page to find out more.

Give the Gift of Warmth

This year has been especially cold and is expected to get colder. Give the gift of warmth this holiday season. Terasen Gas has put together some great tips to save on heat while keeping your home comfortable:

• Install a programmable thermostat.
• Wear a sweater-it's way better.
• Caulk the cracks and weather strip the gaps.
• Change the furnace filter.
• Window film for single pane windows.

These are just a few tips to get you started. Visit the Terasen Gas website to find out other ways you can keep your home warm this winter. Terasen Gas also has a number of incentives which can be found on our Special Offers and Incentives page. Check out this great instructional video on how to replace your furnace filter and keep it running like clockwork:

FURNACE FILTER REPLACEMENT VIDEO

LiveSmart BC Incentives Still Available

The Provincial Government popular LiveSmart BC program is still available and allows homeowners to receive grants for energy-efficient upgrades done to their home. This offer is available for those of you who have had your (pre-retrofit) energy assessment performed on or after April 1, 2010 and complete a follow-up (post retrofit) energy assessment by March 31, 2011. Find out how much you can save on each upgrade by viewing the Provincial grants table:

Provincial Grants (PDF)

Learn how you can save more by checking out our numerous Special Offers and Incentives.

Financing Available

Thinking of upgrading your home but not sure if you have enough money to do it right this minute? Consider Homeworks Financing run in conjunction with TD Financing Centre as an alternative. This is a great opportunity to get the energy-efficient upgrades you want and beat the HST!

Have excess cash? This is still a great option that frees up money that you can spend on other areas of your life! For a limited time, we are offering No Interest and No Payments for 6 Months on approved credit.